Subtitles & Vimeo
I'm a first-time developer, currently using Direct Publisher, as I am not a coder. I have a group of 13 videos that I'd like to make available for streaming through a Roku app. I thought this would be a simple process, just get a feed from Vimeo, but I'm running into some issues with captions, and I can't seem to find a solution.
Basically, I'm not getting any captions on the Roku app. I contacted support, and they said that they aren't getting subtitles in the feed from Vimeo. So, I contacted Vimeo support, and they told me that they don't currently support captions in their feed for Roku. But...it's required by law for me to include captions? So, I guess I'm just confused as to why Vimeo advertises this as a simple process, but most developers can't actually use that feed because they don't support captions (I believe there are some exceptions for shorter videos, I've got 13 30-minute videos in the form of a TV show).
As I said above, I'm not a coder, and I'd like this process to be as simple as possible...but I also don't have the budget to pay someone else to develop this app for me. Are there any solutions/workarounds that I'm missing? Does anyone have any suggestions on how to get captions to show up on my videos?
Thank you in advance for your help!
Yeah, so, unfortunately it's an issue with Vimeo - for some reason, the feed they provide doesn't supply caption information to Roku (no idea why - it works just fine with AmazonFire TV...) We have captions uploaded to our videos on Vimeo, but they don't translate through the feed. Ultimately, we had to hire a company to code a new feed for us - they took Vimeo's MRSS feed and turned it into a JSON feed, which we can add .srt caption files too. It's a cumbersome solution for such a simple task, but once we got it up and running, it works!
