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ielko's avatar
ielko
Visitor
8 years ago

submit update

Hi, 
I have updated my roku channel to the new SDK and is at the publishing status, but nothing is happening, how can I push it to be reviewed?
Not sure where to email too etc.
package number is : 78122   going from v1 to v2
Roku Developer Program

1 Reply

  • ioan's avatar
    ioan
    Roku Guru
    8 years ago
    "ielko" wrote:
    Hi, 
    I have updated my roku channel to the new SDK and is at the publishing status, but nothing is happening, how can I push it to be reviewed?
    Not sure where to email too etc.
    package number is : 78122   going from v1 to v2

    I think Roku has some problems right now. I have a ticket open with them, my channel update was tested, approved and not published. The answer from them is:

    IP Camera Viewer Pro is approved, but there is currently a bug that is preventing your channel update from being published. This is an urgent bug that is already being looked at.
    I will update you once we are able to publish your channel update. Apologies for the delay and inconvenience.


    I asked if I should resubmit, and they said that is not my channel, it's a bug in their system and me resubmitting doesn't do anything... so now, after 3 days, I'm still waiting. Pretty sure they won't fix anything in the weekend...