Star button on Roku Ultra

"brybott" wrote:
I've got a roVideoPlayer with custom controls. Pressing the star button brings up a dialog allowing users to turn on/off captions for a specific video, or tells the user if there are no captions available. The new Roku Ultra model  (and Premiere, but not the Express) has functionality that brings up a Roku dialog with global settings for closed captions as well as a couple other options. Is there a way to default to our own dialog?

If not, is there a reason why different models get different experiences?

"ljunkie" wrote:
Same issue reported in the users section (with no official response yet)  https://forums.roku.com/viewtopic.php?f=28&t=96840. Hoping this was an unintentional change.

It's one reason we switched to the roVideoPlayer.

"EnTerr" wrote:

"ljunkie" wrote:
Same issue reported in the users section (with no official response yet)  https://forums.roku.com/viewtopic.php?f=28&t=96840. Hoping this was an unintentional change.

+1. The (mis)handling of the Options button is a real issue.

It's one reason we switched to the roVideoPlayer.

Have you tried that vs RokuTV ?

"ljunkie" wrote:
Yeah, the RokuTV has always been affected as they globally overrode the info key for TV settings. In a perfect world, they would have included another button on the RokuTV remotes for that.. I know, crazy talk.

"adamkaz1" wrote:
Here is my experience with this on the ultra:
1) press * while the video is loading -> you will get the old school menu

"adamkaz1" wrote:

2) when the video starts playing, the new menu comes up too, but the placement of the video within the screen is messed up

"adamkaz1" wrote:

This seems like a firmware bug to me.