Forum Discussion

bucbrock's avatar
bucbrock
Newbie
11 years ago

Splash Screen showing in middle of playback

We have see numerous reports from our customers seeing the splash screen of our app in the middle of playback. Anyone experiencing this issue? It all started after January 2015. We are assuming it is related to HLS playback bug?

We have seen this ourselves, only work around was to hit the back arrow and play the stream again.
Roku Developer Program

4 Replies

  • RokuJoel's avatar
    RokuJoel
    Binge Watcher
    11 years ago
    Hi, can you tell me:

    which channel, what firmware (including build version), which hardware models you are seeing this on?

    - Joel
  • bucbrock's avatar
    bucbrock
    Newbie
    11 years ago
    We have seen it on Roku 3 4200X version 6.1 build 5604. We have only tested on our own private channel so far. We will keep an eye on the Roku stick since we only have Roku 3's in our office.