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cocotower's avatar
cocotower
Roku Guru
8 years ago

SDK Revenue Split AdUrl ?

Hello guys, after digging through tons of document pages I barely found hidden in the plain text of one page the statement that the default Ad Url is for development purposes only and you will not receive any revenue from ads shown.  On another page it says that if you want to use the revenue split plan then just use the default AdUrl.  The default AdUrl as far as I know is "unknown" because to use the default we are told to not issue the .AdUrl command.  Then I came across the text on a large page that says to e-mail the ad exec for details on using an Ad Url for Roku ads.

When I first started my channel it was Direct Published, and the ads showed up fine, and after a few days or maybe a week the default Roku ads were replaced with other company ads which I thought was making progress.  When I switched to the SDK version of my channel, all I've seen is Roku ads for weeks.  I fear that my viewers are also annoyed with this problem.

Can SOMEONE at Roku please explain if an Ad Url is required or not or if the default Url will eventually start generating real ads that pay, and also what is the purpose of not putting the required Ad Url in the user's channel management session so that it's obvious that he needs it in order to earn ad revenue.  Is there a reason why there is conflicting and confusing information about the Ad Url ?

Please help.
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  • cocotower's avatar
    cocotower
    Roku Guru
    8 years ago
    Yes, I did, last Friday and Saturday.  I first e-mailed an address found in the SDK docs, then I got a bot reply saying she was out of office and to e-mail 2nd person which was given in the e-mail, so I e-mailed that address, too.   On Monday I also e-mailed the address you gave.  I haven't gotten replies yet.  Actually, I did get a bot reply from partnersuccess with basically the instructions to read the SDK docs.
  • NB_'s avatar
    NB_
    Roku Guru
    8 years ago
    "cocotower" wrote:
    On Monday I also e-mailed the address you gave.  I haven't gotten replies yet.

    I checked and your ticket is there, PS 8770. They'll get to it.
  • cocotower's avatar
    cocotower
    Roku Guru
    8 years ago
    Thanks for the reassurance.

    I'm not sure how asking for some common help is considered complaining, but here's my latest update:

    The ad team sent me a "test URL" over a week ago and said to use it and they would see if my channel was firing off correctly, but now the test URL is embedded in the last 2 public updates so my viewers are seeing the same Tecate Lite beer commercial every time I have a preroll ad for some of the videos, and no follow-up e-mails or reports have been received since.

    The nice but annoyingly repeating Roku ads and the car commercial are gone, but now the nice but annoying Tecate Lite beer commercial is the only one showing.  I'm not sure if this is progress or a set back, but it's a change... but am I set up correctly, and who's benefiting from the ads that HAVE shown for 40 days while I'm still being setup correctly... these are just some thoughts of mine, but I plan to document this whole procedure and what a developer can expect from day 1 until day 41 with the ad system and Roku support staff.

    Thanks for hearing me.