Forum Discussion
12 different sites that we reset yesterday, yes on Easter, have all now succumbed to this issue. Waste your time if you must, but the reset devices only work ~24 hours from our experience. Thats a lot of typing in passwords for only a day of proper operation.
Forgot to mention we also recommend disabling automatic updates after factory reset. Don't know if that is why it's reoccurring...
- milehighmatt2 years agoReel Rookie
Turning off auto-updates isn't something supported by the existing menu structure on a Roku Ultra. I can get into the secret menus obviously but dont see it in there either. If someone has a approved way to accomplish this and it fixes the issue I am all ears to prevent mass customer removal of Rokus.
- madtown092 years agoChannel Surfer
Wonder if this is related to an issue I'm facing with 3rd party hub remote
Timelines seem to match, but I also got no support there.
- JohnnyIV2 years agoChannel Surfer
They likely use the API that stopped working. Can you launch Disney+, Hulu or other channels, but not navigate?