Forum Discussion

Natewade1's avatar
Natewade1
Newbie
3 years ago

Roku is not playing any movie

My roku is not playing any movie on any streaming app it shows the pictures of everything but once you hit play it plays the sound of the movie but not the video

 

I tried reseting it i also tried unplugging for 10 min nothing is fixing it  

Model 4802x roku ultra 

Roku Direct Publisher

2 Replies

  • newchannel's avatar
    newchannel
    Roku Guru
    3 years ago

    I've never come across that problem. You might find someone that knows what to do in the ROKU community forum. Hopefully, you've already found a fix for it.