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Bobo1497's avatar
Bobo1497
Channel Surfer
4 years ago

Roku free trial switch from 10 days to 30 question

Let's say I have 2 products on my channel on Roku, one with a 6 months program and 30 days free trial and one with a 1 month program and 10 days free trial. What will happen if I upgrade to 6 months after those 10 days of the free trial from 1 month ended? I will get all the 30 days free trial or only 20?

  • Bobo1497's avatar
    Bobo1497
    Channel Surfer

    The answer here is that if you have 2 products it doesn't matter what free time trial you have to them because it will be both available when the user upgrades/downgrades.
    So to be specific to my question, the user can have 10 days from 1-month product and 30 days from 6 months product, a total of 40 days of free trial.