Forum Discussion

joetesta's avatar
joetesta
Roku Guru
9 years ago

Roku Express will not connect to particular wifi

i have a wifi router at my desk.  i'm able to connect to the wifi with Roku Premiere and my laptop no problem.  I've tried over and over from Roku Express and for some reason it will not connect to th...
Roku Developer Program
joetesta's avatar
joetesta
Roku Guru
9 years ago
I found there are different SSIDs for 2.4 GHz and 5 GHz.  Everything else is connecting to the 5 GHz just fine.  This Roku Express was able to connect to the 2.4 GHz SSID only, never the 5 GHz.
Does Roku Express + not support 5GHz wifi?  Might have been useful to note that on the box or somewhere...!

For reference, these are the wifi settings:

5GHz 11a/n/ac mixed 
Channel Auto

2.4 GHz 11bgn mixed
Channel width Auto
Channel Auto

Security WPA/WPA2 - Personal
Version Automatic
Encryption AES