Roku Channel Review in Limbo
We've seen over the years the time it takes to review our Roku channel submissions vary from several weeks to just a few days. We have a channel that was rejected in late December last year because it lacked the deep linking feature. We added the deep linking feature and resubmitted the channel in mid to late January this year.
It's now been almost 8 weeks and Roku has not reviewed our channel again. We've sent numerous inquiries over the weeks, but don't get any response. We have sent our status requests to the following emails: billing@roku.com, developer@roku.com and rokudev@email.roku.com but haven't received a single response. We've sent several emails over the weeks and can't seem to get any response. Our customer has almost given up on their channel.
Is there any way to get some feedback on when to expect our channel to be reviewed again? Let us know if you have any suggestions or contact emails.
Thanks!
Steve
It's now been almost 8 weeks and Roku has not reviewed our channel again. We've sent numerous inquiries over the weeks, but don't get any response. We have sent our status requests to the following emails: billing@roku.com, developer@roku.com and rokudev@email.roku.com but haven't received a single response. We've sent several emails over the weeks and can't seem to get any response. Our customer has almost given up on their channel.
Is there any way to get some feedback on when to expect our channel to be reviewed again? Let us know if you have any suggestions or contact emails.
Thanks!
Steve
