Forum Discussion

pyelagin's avatar
pyelagin
Newbie
10 years ago

Roku app quits with no errors

Hi Everyone,

I have strange problem... My Roku app I've created for my client Healthcasts.com intermittently quits without any errors or crush report... Problem seem to be at its worst on Roku 2 or when network is slow... But it does not happen all the time... 1 out of 5 tests...

Anyone had that issue before?

Thank you,

Peter
Roku Developer Program

12 Replies

  • Komag's avatar
    Komag
    Roku Guru
    10 years ago
    I would just generally suggest you adding more diagnostic feedback to various sections of your code, various stages in functions, so that you sort of get a running tally of how things are working, then when it crashes you can at least try to see what the latest things were. Rinse, repeat. Hopefully that approach can help.
  • pyelagin's avatar
    pyelagin
    Newbie
    10 years ago
    Thank you, Komag... I'm going to post some out put before crash happens later... This thing is driving me batty...
  • RokuMarkn's avatar
    RokuMarkn
    Visitor
    10 years ago
    The most common cause of this problem in the past has been that the app has closed all its screens.

    --Mark
  • EnTerr's avatar
    EnTerr
    Roku Guru
    10 years ago
    "pyelagin" wrote:
    I have strange problem... My Roku app I've created for my client Healthcasts.com intermittently quits without any errors or crush report... Problem seem to be at its worst on Roku 2 or when network is slow... But it does not happen all the time... 1 out of 5 tests...

    Are you talking about the published channel "Healthcasts" - or a "side-loaded" version of it (i.e. developer mode)? If the former - mind you: no diagnostics are shown in the telnet console, by design
  • pyelagin's avatar
    pyelagin
    Newbie
    10 years ago
    Line of code that fixed the problem 🙂

    t = CreateObject("roImageCanvas")

    dsp_AdPI(o) 'custom screen

    t.Clear()

    Thanks everyone for prompt replies...
  • EnTerr's avatar
    EnTerr
    Roku Guru
    10 years ago
    "RokuMarkn" wrote:
    The most common cause of this problem in the past has been that the app has closed all its screens.

    Hm, you know what will be neat?

    If some diagnostic gets logged to console in such event. Something like "Warning: screen stack empty, exiting channel."
    I have seen such complaint over and over many times, so an ounce of diagnostic here is worth a pound of troubleshooting.
    Is it too hard to do?
  • pyelagin's avatar
    pyelagin
    Newbie
    10 years ago
    yea I agree... Just something to let u know what's happening... it's a simple thing but takes a while to get ur head around it...
  • RokuMarkn's avatar
    RokuMarkn
    Visitor
    10 years ago
    Yes, after reading this post yesterday I took a look to see if we can add a message for this case. I'll file an enhancement request to do this.

    --Mark
  • cpjamloki's avatar
    cpjamloki
    Visitor
    10 years ago
    Yes, after reading this post yesterday I took a look to see if we can add a message for this case. I'll file an enhancement request to do this.

    --Mark

    Mark have Roku ADD some new component(screen) for this?