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HDEnvironments's avatar
HDEnvironments
Visitor
15 years ago

Questions about the stats I'm seeing in our 'purchase' queue

Hi all, Is there anyone I can talk to about the numbers I'm seeing in our daily purchases stats? Is the a billing/ordering developer's phone line? I don't understand why some sub rates come in at t...
Roku Developer Program
SolveLLC's avatar
SolveLLC
Visitor
15 years ago
"RokuVince" wrote:
Yes, you are seeing amounts less than your purchase price because subscription purchases are pro-rated when the customer first subscribes. Each customer has a monthly "bill date". When they make a purchase they are charged a pro-rated amount to their bill date and on their bill date it will renew for the entire amount. This way all of a customers subscriptions renew on the same day and on one invoice.


I've got to say that this is pretty unworkable.