Forum Discussion

ramakanth's avatar
ramakanth
Visitor
10 years ago

Problem with the mixed-aspect-ratio grid - LoadingPoster

Hi,
I am using mixed-aspect-ratio grid screen for one of the pages of my app, i am using two kinds of poster style for different rows( portrait and landscape ), the problem is with the initial rendering.

In my case i have total of 6 rows, initial 3 rows are posters and final 3 rows are landscacpe, the problem is with the initial LoadingPoster which comes in where the 4th, 5th and 6th rows are all poster styles of landscape but the LoadingPoster which is been loaded is the portrait one.

I have tried using SetLoadingPoster function, but it also doesn't define poster style for portrait and landscape, according to my understanding SetLoadingPoster is a generic function which is applied over the whole mixed-aspect-ratio screen which includes both portrait and landscape. how do we solve this problem?

attached are the screenshots of the problem described above.
1st screen shot : screenshot showing mixed aspect ratio implementation (poster and landscape poster style)
https://drive.google.com/file/d/0B9SpvR28Va-mUjYxcThxcGJJTkU/view?usp=sharing

2nd screen shot: screenshot shows overlapping of LoadingPoster from one landscape poster on to another
https://drive.google.com/file/d/0B9SpvR28Va-mN3d4TUl5aW1Sc00/view?usp=sharing

hoping for a quick resolution

Thanks,
Ramakanth.G
Roku Developer Program

5 Replies

  • TheEndless's avatar
    TheEndless
    Channel Surfer
    10 years ago
    That definitely looks like a bug. I've never seen that and use the mixed-aspect-ratio grid in quite a few channels. What model Roku and what firmware version are you running?
  • RokuJoel's avatar
    RokuJoel
    Binge Watcher
    10 years ago
    Probably you should post some of the code used to set up and display your grid - I've never seen that behavior before either. Be sure to use the Code tag for readability.

    - Joel
  • ramakanth's avatar
    ramakanth
    Visitor
    10 years ago
    Roku Model : 4200X - Roku 3
    Software Version : Version 6.2 build 3672

    Thanks,
    Ramakanth.G
  • ramakanth's avatar
    ramakanth
    Visitor
    10 years ago
    Here is one more observation of mine, in our home screen to i am using mixed aspect ratio - square posters for menu, landscape for screen shot images and portrait for movie tiles.

    The problem I am seeing again here is with the landscape tiles in this case the row is the continue watching. here is the screenshot of how it appears in the initial launch
    https://drive.google.com/file/d/0B9SpvR28Va-mMUpZU2tPMm5JRDQ/view?usp=sharing

    Once I scrolled down and come back(up scroll), it tries to scale to portrait mode - even if it is defined as landscape
    https://drive.google.com/file/d/0B9SpvR28Va-mNDJUNUhaNEdqYnM/view?usp=sharing

    Once i go to any other screen (in this flow i went to movies screen) and come back to home screen it actually works
    https://drive.google.com/file/d/0B9SpvR28Va-mWHRXY3Vxc3ZDYk0/view?usp=sharing

    here is the expected output in initial launch which i am able to see after switching to any other screen and pressing back the screen looks settled.
    https://drive.google.com/file/d/0B9SpvR28Va-mTE9lRllOZFhnYmc/view?usp=sharing

    can you please explain me the reason behind this, looks like this is a bug I have tried with even square poster type and found similar kind of problem, i have tried with all the display modes scale-to-fill, scale-to-fit, zoom-to-fill and photo-fit, every try has given me the same result of image getting distorted in case of scale to fill image was getting into portrait mode even we define it as either landscape or square.

    but in all the above cases once i got to any other screen and come back the (landscape or square images) get settled down as show in the screen shot.
    https://drive.google.com/file/d/0B9SpvR28Va-mTE9lRllOZFhnYmc/view?usp=sharing

    please let me know if there is any kind of refresh which can be done - the process of switching to other screen and coming back , is there any kind of refresh which is happening?

    Thanks,
    Ramakanth.G
  • ramakanth's avatar
    ramakanth
    Visitor
    10 years ago
    Hi Joel,
    Is it a bug with the platform or I am doing something wrong, can you please advice, we are near to the release of our app to Roku app store, Can you please clarify on this.

    Thanks,
    Ramakanth.G