Forum Discussion

Baradanikto's avatar
Baradanikto
Roku Guru
6 years ago
Solved

Possible Resolution for strange DP channel errors

After reading many posts on this forum, and, experiencing similar problems with a DP channel, I decided to email Partner Success.  I had read about a potential firmware update that was supposed to fi...
Roku Direct Publisher
  • Baradanikto's avatar
    Baradanikto
    6 years ago

    Update: I can confirm that the above steps do clear up problems I was having on my DP test channel.

bj_barretta's avatar
bj_barretta
Binge Watcher
5 years ago

Thanks for this. I am trying the suggested fix but not seeing the "Update" button. Am I missing something?

  • Baradanikto's avatar
    Baradanikto
    Roku Guru
    5 years ago

    Those steps were written before Roku changed its channel update methodology. It should work the same if you click the button to schedule the publishing of your channel.

    • bj_barretta's avatar
      bj_barretta
      Binge Watcher
      5 years ago

      Thank you! Does this likely mean my channel won't update with videos until: "Wednesday, January 6, 2021 10:00 AM Pacific Time" according to the response I received after I hit publish? Thanks again!

      • Baradanikto's avatar
        Baradanikto
        Roku Guru
        5 years ago

        I would assume that's correct.