Forum Discussion

gobigwheel's avatar
gobigwheel
Channel Surfer
4 years ago

Package Upload not working

I am trying to upload a package using the documentation. https://developer.roku.com/docs/developer-program/publishing/channel-publishing-guide.md#upload-a-package

I have followed the instructions from here: https://developer.roku.com/docs/developer-program/publishing/packaging-channels.md

Here are the steps I am taking:

  • I am able to successfully upload the zip file of my channel and install it. At this point the channel plays on my Roku device correctly.
  • I Convert to squashfs and get the Conversion succeeded.
  • I go to the Packager tab and enter my App Name/Version
  • I click Package. 
  • I down load the pkg file.
  • I go into my Roku account
  • On the Upload Package page I enter the version number and upload the pkg file,
  • I check I'm not a robot and click Save.

It then redirects me to the Preview and Publish page. I don't get any error messages. It still shows a red explanation make next to Package Upload and it won't let me continue.

What am I missing?

Thank you for any feedback.

Roku Developer Program

5 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    4 years ago

    Try not converting to squashfs.  I've never used it.  It's possible it's just a glitch with the Roku site right now which does happen (all too frequently).

    • gobigwheel's avatar
      gobigwheel
      Channel Surfer
      4 years ago

      renojim 

      Thank you for your feedback. I took your advice and created the package without squashfs and waited a day in case it was a Roku glitch but it still doing the same thing. 

      • renojim's avatar
        renojim
        Community Streaming Expert
        4 years ago

        I just tried it and I was successful.  My next suggestions would be to clear your cookies or use a private browsing window, try another browser, try another computer.

  • calebv's avatar
    calebv
    Channel Surfer
    4 years ago

    I had this exact problem and for me, it turned out that I was reusing the same version that was already published. A simple message telling me this would've saved a lot of time. So I just upped it to the next major version and it uploaded fine.