On-device upgrade and downgrade

Question

I am facing one issue while publishing my app. My app has IAP feature and I am having only one package for subscription. Since I don't have multiple packages, I haven't implemented the upgrades and downgrades of plans. Because of that I am blocked from publishing. How to overcome this? Please share your thoughts and help me.&nbsp;Is there any way to publish without on-device upgrade and downgrade?

necrotek · Answer

I was seeing this error as well my channel has only a single one time purchase.&nbsp; I had to write Roku partner success to have them manually publish.&nbsp; since you have a subscription you may still need up/downgrade. this may help&nbsp;https://github.com/rokudev/samples/blob/master/roku%20pay/upgrade-downgrade-sample.zip

RokuJonathanD · Answer

Hi Raja,
What's your channel ID? And what's the exact error message you are seeing when trying to schedule your channel for publishing?&nbsp;
Obviously, on-device upgrade/downgrade is only possible if your channel has two or more channel products.&nbsp;
So please contact Partner Success with this issue and they'll work with you:&nbsp;https://developer.roku.com/contact
&nbsp;
&nbsp;

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On-device upgrade and downgrade

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