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coskel's avatar
coskel
Roku Guru
8 years ago

Need Roku support: Test channel not updating with new content

Playing around with creating a series on a test channel before I roll it out.
First I tested one video file, it worked correctly. So I added a few more.
My json file status is good, shows the correct number of items ingested. (5)

When I refresh my player, the page is blank. It is also blank in the Roku Stream/RAF tester.
On another forum, it was suggested I contact Roku directly, as the issue would be on their end.

So who do I contact for this type of problem?

TIA

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