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yoshida12ko12's avatar
yoshida12ko12
Reel Rookie
9 months ago

My new channel isnt showing up in search,

Hi all, i need some help understanding how the Roku channel store works. I recently published my first channel : Chess Puzzles, into the Games category:

https://channelstore.roku.com/details/53d7abaec29a03d8c7036ee865296e90/chess-puzzles

Whats strange is that its very hard to find - if i search for "chess" on the Roku i see all the chess channels EXCEPT mine.
Also, its been 2 weeks and the channel store page is still not indexed by Google, as if it doesn't exist, even though i see that all the other channel pages do appear on Google.

This combined with the fact that I'm barely seeing any users at all not to mention US users, makes me think the channel wasn't published properly, is "shadow banned" (Is that a thing?) or otherwise hidden somehow.

Can someone weigh in? Am i just being paranoid?

Thank you!

6 Replies

  • It's been a while since I last published a new channel, but I think it sometimes took 3-4 weeks before my channel would show up in the Games category list or in a channel store search. When I published my first channel 8 or so years ago, it was much quicker. 

    • yoshida12ko12's avatar
      yoshida12ko12
      Reel Rookie

      It would be one thing if the channel wasnt in the store at all, but i can find it if i search the full name:
      "Chess Puzzles" but if i only search for "chess" for instance, all the other channels show up except for mine. Same with google.com

      • WyldStallyn's avatar
        WyldStallyn
        Reel Rookie

        That does seem strange that it won't show up when you search for "chess". You could send an email to Roku Parter Success partnersuccess@roku.com and ask them about it. They've been helpful for me in the past, though it may take a few days for them to get back to you.