Forum Discussion

Baradanikto's avatar
Baradanikto
Roku Guru
8 years ago

Missing Channel from Channel Store Search

I usually check my channel in the Channel Store for the star ratings on a regular basis.  I like to know how I'm rating.  Today, I tried to check and noticed that the channel is no longer listed in the channel store.  I tried searching by its name and it does not show up.  I have it currently installed on two boxes and it still works.  Dose anyone know why the channel may be missing?
Roku Direct Publisher

2 Replies

  • RokuPam's avatar
    RokuPam
    Streaming Star
    8 years ago
    Hi Baradanikto!

    Can you provide us with the channel name (and access code, if you still know it)? Also, do you see your channel still appear in the developer portal as one of your managed channels?
  • Baradanikto's avatar
    Baradanikto
    Roku Guru
    8 years ago
    Hi RokuPam,

    I checked this morning and it seems to be able to now find it by the Search menu.  I had checked some other channels earlier, and, they were missing also.  They seem to be found now.  I'm not sure if it could be related to having updated my firmware to the latest release.  All I know is that for two days, I could not find my channel in the store by searching for its name "rowing".  The channel does appear in my portal.

    Thanks for looking into this.