M3U8 HLS stream unreachable on the weekends

So, every week we live stream 2 times: Sunday mornings and Wednesday nights.

When not streaming live we have a constant, looping stream so that Roku "thinks" we're live.

Every week the same thing happens. Monday-Wednesay, everything works and validates.

After we stream Wednesday night, and then we start the looping video over, the JSON Feed Status shows our m3u8 as "unreachable." However, the stream works fine on Apple TV, Amazon Fire TV and on any stream tester online.

Thursday through Sunday we try to restart the stream, update the JSON, etc, hoping Roku will see it. But it doesn't help.

Users aren't able to see our live stream on Sundays, only archived videos. So then we stream Sunday (without Roku viewers), and by Monday everything is working again.

We're not using Vimeo, we use Wowza and DreamObjects.

No response yet from support.

Roku Direct Publisher

genepensiero
6 years ago
No, I haven't seen that parameter before.
Thanks for the tip.

3 Replies

Baradanikto

Roku Guru

6 years ago

Are you specifying a 'validityPeriodStart' and 'validityPeriodEnd' in your feed file?

From Roku Partner Success:

Why doesn't live content show up in my Direct Publisher channel?
 Pam
7 months ago Updated
Issue
Live stream does not dynamically appear in Direct Publisher channel. 

Environment
Direct Publisher 

Answer
Make sure you have validityPeriodStart (and optionally, validityPeriodEnd) enabled in your Direct Publisher feed. 

For more information on how to implement this field, check out our Content object documentation.

genepensiero
Roku Guru
6 years ago
No, I haven't seen that parameter before.
Thanks for the tip.
- Baradanikto
  Roku Guru
  6 years ago
  Check the Roku Json Schema for a sample.

Forum Discussion

M3U8 HLS stream unreachable on the weekends

3 Replies

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