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rjdjohnston's avatar
rjdjohnston
Binge Watcher
10 years ago

Loop stops and channel returns to Roku home screen

Hello,

I've developed a channel to power a continuous feed looping through a playlist and updating the playlist with each pass.

This loop is continuously ran powering content in hotel rooms.

Through our testing we realized after a certain amount of time the channel quits and exits to the Roku home screen.

We have the screen saver disabled. Only one channel installed on the Roku devices, which are Roku 2's.

Is there any way to stop the Roku devices from exiting the channel and going back to the home screen?

Thank you

6 Replies

  • That would depend on what's causing the channel to exit. Have you tried running one of the Rokus using the debugger to see where it's failing?
  • I'm pretty sure it's a device issue. I've just read other apps doing the same and going back to home screen after 10 hours of continuous plays.

    Is this normal Roku behavior? If so, is there any way to hack/trick/change it?
  • Based on this response from rokudale it looks like Roku ruined an entire project I've been working on.

    This appears to be a new feature in 7.1, auto exit of any roku app if idle for at least 2 hours. By idle it means no UI interaction after any video, music, or photo has played. Also, there is no user setting to disable it.
    rokudale


    http://forums.roku.com/viewtopic.php?f=28&t=94385&hilit=screensaver&start=45

    Is there anyway to force an older version of the firmware on these devices?
  • Is this new "feature" fooled by the ECP trick, like is necessary for roScreen or do remote presses not count?
    What is the reasoning behind this?
  • "rjdjohnston" wrote:
    Based on this response from rokudale it looks like Roku ruined an entire project I've been working on.

    This appears to be a new feature in 7.1, auto exit of any roku app if idle for at least 2 hours. By idle it means no UI interaction after any video, music, or photo has played. Also, there is no user setting to disable it.
    rokudale


    http://forums.roku.com/viewtopic.php?f=28&t=94385&hilit=screensaver&start=45

    Is there anyway to force an older version of the firmware on these devices?

    Per RokuDale's comment, it should only happen if the device is idle with no video playing. I thought you were looping video in a playlist. If so, this isn't your issue.

    As for rolling back to an older firmware, no, that's not possible.
  • I read it slightly different than you endless. Hopefully you're interpretation is correct. It is "auto exiting" our Roku app. No clue why yet.

    I'm gonna run another 12 hr test tonight and see if I can get more info from the development version.