JSON feed status stuck in still processing - using WP Smart TV

Question

I set-up up my JSON feed using WP Smart TV plugin.

The feed status has been stuck in still processing for several days.

Please help troubleshoot what can be updated to get the feed to work.
Any suggestions would be greatly appreciated!

Thanks so much!

Baradanikto · Answer

You aren't providing enough info to help.&nbsp; At a minimum, consider posting your feed file in the event that you have errors.

onetwoten · Answer

Thanks for the quick response.Here is the feed file:https://hsmshopping.com/wp-json/tv/roku/&nbsp;

Baradanikto · Answer

You've got a couple of concerning issues in your feed file.

You've specified empty arrays for Movies, Series, and TV specials. It's not a good idea to define an empty array.
Your categories are defined incorrectly. You cannot use '&' in a category query. You are limited to 'AND' and 'OR' operators.

onetwoten · Answer

Baradanikto&nbsp;Is there anyway you can check the feed now.I made the edits that you recommended. I really appreciate your time. Thank you!

Baradanikto · Answer

You have some remaining problems with your categories.The query string can only use one word.&nbsp; Multiple words can be joined by "AND" and "OR", but, not both.&nbsp; For example, "Full Episode" is not valid as a query tag.On some of your video content, you've specified tags that don't exist in any category.&nbsp; For example, "Food and Beverage", "Fashion and accessories".Your videos are not accessible.&nbsp; Make sure that they are made public so that the Roku framework can access them.You have not specified thumbnail images for your videos.&nbsp; They are required.If you haven't already, you should consider consulting the Roku Direct Publisher feed spec.

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JSON feed status stuck in still processing - using WP Smart TV

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