Forum Discussion

3 Replies

  • Mbearpa's avatar
    Mbearpa
    Reel Rookie
    2 months ago

    Accessing MUBI films through the Roku on line app is a hassle.  I subscribed to MUBI via Roku, but there seems to be no way to get to MUBI from the Roku website -- even though the subscription is listed in the Roku account.  So, what's the problem? 

    • RokuRhea-V's avatar
      RokuRhea-V
      Community Moderator
      2 months ago

      Hey Mbearpa​ 

      You said you're having trouble watching MUBI films on Roku. Can you tell us what happens when you try to play a film? Also, what steps have you already tried to fix it?

      I look forward to hearing from you!

      Roku Community Team

      • Mbearpa's avatar
        Mbearpa
        Reel Rookie
        31 days ago

        After enduring two two step confirmations, with very slow response with the 6 digit code, I got to MUBI which is not featured among the favorites on line (inadequate revenue); when I found it, and clicked INSTALLED and AGREE, the system froze.  I have good high speed internet, so I don't believe it's my end problem.  I am paying for MUBI thought ROKU, but maybe I should cancel and try another entry point?