Forum Discussion

Gideo's avatar
Gideo
Newbie
6 years ago

In-Channel Products Not Updating

When we update our in-channel products for a channel in our developer account, it doesn't update on the channel on Roku.  Anyone else have this issue?  Any idea how to resolve?

2 Replies

  • g-se's avatar
    g-se
    Streaming Star

    This is happening for me as well, but no for all products. For those that don't show up, I have gone in to "edit" the product in the developer account, re-type the product name and save again, and it usually shows up. Extremely annoying.

    I don't know if re-typing the name has anything to do with it, but since it worked for me I keep doing that. Maybe it's just the re-saving.

    Hope that helps.

     

     

    • attilaj's avatar
      attilaj
      Reel Rookie

      I was having the same issues. I followed g-se's response and re-typed the product name and saved and it resolved my problem.