I am a develoer and publisher on Roku，but I can not receive my revenue for two months

Question

&nbsp;I am a developer and publisher on Roku platform for three years. &nbsp;here is an urgent problem to ask for your help. &nbsp;I changed my payment information from PayPal to Wire transfer, &nbsp;but &nbsp;now&nbsp;I do not receive revenue for January 2020 and February 2020. What is problem about this ? and is there something wrong about the new payment information ? &nbsp;Please tell me amd I need your help.&nbsp;&nbsp;

renojim · Answer

Email to partnersuccess@roku.com

cafei · Answer

I have send an email ，but there is no reply fo long time ~r

ioan · Answer

Sign up for an account at:&nbsp;https://partnersuccess.roku.com/hc/en-usLeave there a message, they'll answer you.

RokuTomC · Answer

Hi Cafei, have you heard back from Partner Success on this yet? If not, please share the ticket number with me and I will raise it with the team.

cafei · Answer

No reply for for a long time, what is the ticket number,please ?&nbsp;

Forum Discussion

I am a develoer and publisher on Roku，but I can not receive my revenue for two months

5 Replies

Recent Discussions

DoRecovery API

Developing a personal/private media player

Anyone experiencing trouble adding new products?

Consumable Product?

Bif file creator