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pmpascua's avatar
pmpascua
Visitor
8 years ago

How to validate if close caption is available in a content

Hi,

I have a dash + playready contents, both VOD and LIVE, that is claimed to contain close caption tracks and is apparently showing on Android and Web but not on Roku. I am using the Video Scene Graph node for playing these contents. Is there a way to validate if close caption is working on Roku? If not, how to troubleshoot it?

Note this is when close caption options is always on but no subtitle tracks 
  • Are they embedded captions? You have to explicitly point the Roku to the captions track when you set the content node, for example:
      videoContent = createObject("RoSGNode", "ContentNode")
      videoContent.url = my_media_url
      videoContent.streamformat = "hls"
      videoContent.SubtitleConfig = {TrackName:"eia608/1"}
      m.videoplayer.content = videoContent