20
The maximum number of devices that may be linked to the same single Roku customer account is 20.
"destruk" wrote:"TheEndless" wrote:
Actually, Netflix bumped that up to 50 a few weeks ago. Haven't updated the verbiage, yet, apparently.
As for deactivating one.. that's no longer possible. It's an all or nothing deactivation. No clue why they changed that, but that came along with the web site redesign...
Deactivating one would have to be possible - if only to do a factory reset on the roku and allow the back end to reactivate it on an account you want to use. ?
Disconnect Devices
This disconnects all Netflix-ready devices from your Netflix account.
You can use this if you no longer have access to a device.
If you select this option, you will have to log in again on any other devices to re-connect them to your Netflix account.
4 devices is the max number that you can have per physical address no matter how many accounts you have. They limit by physical address, not number of accounts.
Where are you seeing a max of 4 devices - and why would they do that? It would cause users to buy competing streaming sticks.
20
The maximum number of devices that may be linked to the same single Roku customer account is 20.
RokuJonathanD wrote:20
The maximum number of devices that may be linked to the same single Roku customer account is 20.
RokuJonathanD thanks for the official feedback.
What are the best practices for organizations that have more than 20 devices?
Thank you.
I was able to figure that out, myself, but I wanted to confirm. Now, when you go to register a device, it shows 20 spaces for devices to occupy, on the registration list. :)
If we are running an ISP and want to use a main account to deploy hundreds of rokus, is that somthing we need specific permissions to do? Is it possible to do so?
I was going nuts, thinking I got ripped off, when trying to activate several different new Roku devices. It would just keep going back to the "enter the link code" page on roku.com/activate. I tried clearing out my cookies, using different devices to register, made sure pop-up blockers were off and used a different browser. I finally asked myself if maybe there was a maximum number I could activate/link to my account. I looked everywhere and found nothing about that specific issue (except something about "4 roku devices per physical address"). I counted and noticed I had 20 devices on my list, so I un-linked one. After that, I tried activating one of the new devices and it worked. Spread the word, folks and save other people the grief.
And does anyone know how to start a new topic? I kept going around in circles trying to do that, so I am answering the question here and hope others will find it, as well.
I like to connect second one Will you please help me out
When you connect your new Roku unit to the TV, it should guide you through the setup process. If you already have a Roku account, you will sign into that one, to register the unit. If you need to create a Roku account, it will tell you how. Just remember, when it takes you to the payment page, scroll down to the bottom, where it says "Skip this step" or something similar. A lot of people get to that page and think they are required to enter a payment method. There's nothing to pay for, if you just use Roku's standard features. You will sign in to different channels, such as Netflix, Philo, etc. with your info. from those accounts, when you first try to use those channels.
"destruk" wrote:
"Your account can have up to six unique authorized devices activated (and associated with it) at any given time, including personal computers and Netflix-ready devices. For example, if you're on the 1-disc plan, you can have up to six devices associated with your account, but you can only watch one of them at a time. If you're on the 2-disc plan, you can have up to six devices activated but can only watch two of them at the same time."
If you have more than 6 netflix-ready devices, you either deactivate one and activate the one you want whenever the one you need to use changes, or you put them on a separate paid account.
I'm not sure how Hulu+ does it.
"TheEndless" wrote:
Actually, Netflix bumped that up to 50 a few weeks ago. Haven't updated the verbiage, yet, apparently.
As for deactivating one.. that's no longer possible. It's an all or nothing deactivation. No clue why they changed that, but that came along with the web site redesign...
"destruk" wrote:
Without the option to deactivate a single device from the account, doesn't that go against roku's linking guidelines? I mean if it persists on the account after a factory reset of the device?
