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Xerces77's avatar
Xerces77
Visitor
13 years ago

HELP!!: HOSTING PROVIDER UPDATED SSL ON APACHE VIDS N/A

The vids for my channel are hosted on an Apache web server. My hosting provider stated they recently made an update to SSL on the server in response to this:

http://arstechnica.com/security/2012/09 ... erts-warn/

It's something to do with SSL Compression on Apache Servers that's on by default. My channel has been working flawlessly up to last weekend (Oct 27/28). I've contacted them and they say they want to reproduce the error but they do not have access to a Roku!

WHAT CAN I DO ALL THE VIDS ON MY CHANNEL ARE NO LONGER ACCESSIBLE! I GET THE FOLLOWING ON MY ROKU WHEN TRYING TO ACCESS VIDS:

http error: -1 URL: https://<myURL>/radio/chat/chat.mp4
showVideoScreen | msg = An unexpected problem (but not server timeout or HTTP error) has been detected. | index = -3
Video request failure: -3 0
showVideoScreen | msg = | index = 0
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6 Replies

  • Xerces77's avatar
    Xerces77
    Visitor
    13 years ago
    Admins (or Roku personnel)

    I have an update from my hosting provider regarding encryption. Please send me a private message where I can reply discreetly.
  • Xerces77's avatar
    Xerces77
    Visitor
    13 years ago
    Greetings -

    I've sent private messages to the person who replied to my last post. I need the level of AES encryption the Roku is compatible with (128bit, 256bit, or both)

    -Xerces77
  • Xerces77's avatar
    Xerces77
    Visitor
    13 years ago
    Thanks for your assistance.

    Roku admins- I've enabled AES 128-bit on my web host and vids are still getting the same error!!!!
  • Xerces77's avatar
    Xerces77
    Visitor
    13 years ago
    It's definitely an issue with SSL. When I reverted to URLs without https, my vids worked fine. My code's roVideoScreen object is using the default crt bundle (screen.SetCertificatesFile("common:/certs/ca-bundle.crt"))

    but this no longer works as it may no longer be valid. I've browsed other threads and saw one where the ROku could not view HLS over HTTPS. The roku rep responded with some kind of fix where all the .crt files on the web server were placed into one and a function SetCertificatesDepth was called but this isn't even in the SDK documentation with the version of the Roku I have.

    Could a Roku Tech support person please respond?????