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fyb3roptik's avatar
fyb3roptik
Roku Guru
2 years ago

HE-AAC no longer supported

I am trying to play a livestream on my custom channel and am getting this error

ERROR CODE: -5
ERROR MESSAGE: malformed data
ERROR STRING: decoder:pump:Unsupported AAC stream.
ERROR INFO: <Component: roAssociativeArray> =
{
category: "mediaerror"
clipid: 1
dbgmsg: "decoder:pump:Unsupported AAC stream."
drmerrcode: 0
errcode: 1
ignored: false
source: ""
}

 

Here is the ffprobe

Stream #0:0[0x100]: Video: h264 (Main) ([27][0][0][0] / 0x001B), yuv420p(tv, bt709, progressive), 1280x720 [SAR 1:1 DAR 16:9], Closed Captions, 29.97 fps, 29.97 tbr, 90k tbn
Stream #0:1[0x101]: Audio: aac (HE-AAC) ([15][0][0][0] / 0x000F), 48000 Hz, stereo, fltp, 95 kb/s

So as you can see it is HE-AAC. Any other channel works fine if its using LC AAC, but any that use HE-AAC no longer work

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3 Replies

  • RokuNicole-S's avatar
    RokuNicole-S
    Community Moderator
    2 years ago

    Hey there!

    Roku hasn't made any changes to support for HE-AAC.  Can you let me know what device model and the OS version you're using?

    Thanks!