"RokuNB" wrote:
"abhishek" wrote:
But if we don't have the debug console (in non-side loaded channel) it is very difficult to debug the app
that's why i proposed you my personal workaround above.
This workaround is very time consuming process. But if you say then this is the only option we have ?
Every other platoform (android, iphone and even samsung etc.) provides the debug console, roku is the only one which don't have.
and another important thing that if anything goes wrong Roku might charge the amount also. We don't have the refund option as well.
that's what the "test users" section in dev.portal is about. add viewer accounts there by email - and if i recollect my personal experience, these test accounts won't be charged actual money - although transactions will behave as if this is happening (incl. PIN and reporting a charge). also from there i was able to cancel/refund transaction.
I haven't seen the refund option in the portal because I couldn't make any transaction. Also it is nowhere documented in the docs as well.
And your user documentation says that subscriptions are pre paid and non-refundable.
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscriptionCan you please fix it from your side for sideloaded channels also (because I think you have recently launched it as a feature in new firmware and your team would like to fix as well), so that we can test it properly.
what is a recent feature here?
Recent feature as per your blog
https://blog.roku.com/developer/testing-billing-products