This is crazy! I paid for this device and can't get this trash off my home screen. Why am I forced to have Coca-Cola All Things Food covering my channel options? I've gone into the settings and hidden the channel but the add is still over laid on my channel menu.
We are having this same issue and this is a brand new device!
Hi LloydR Coloradomom,
Greetings from the Roku Community!
We regret to hear about this. We'd like to take a closer look so we can investigate further. When did you first notice this? Can you send us a photo as our reference?
We'll be waiting for your response.
Kind regards,
Eunice
Hi, LloydR
Greetings, and welcome to the Roku Community.
Thanks for sharing your feedback with us, and this will be noted with our team. Your input is valuable to us, and rest assured that this information is acknowledged which we will review this feature for consideration.
If you have further inquiries or concerns, please feel free to reach out to us.
All the best,
Kash
I agree! I am going to return it, and exchange for a Apple TV device. I had my previous Roku for 7 years, it started acting up, so I replaced it. I tried accessing hidden menues, but that did not work either.
Agreed! Bad enough to have to look at advertisements on 2/3 of my home screen but placement over the top of my home icons is unacceptable!
Same thing happened to me!!!! It’s plastered all over my home screen and won’t go away.
This is not the place to try to reach Roku developers. It's for people that develop Roku apps and have no affiliation with Roku.
