Feed Suddenly went down
My channel has been up and running for over a year. It auto ingested at 4:21PM today and everything ingested fine. It went to auto ingest again at 5:43PM and everything failed. It is saying "requi...
Forum Discussion
avodahsoftware I am same boat. I got this back from them
'Thank you for getting back in touch! I'm really sorry for the delay in getting back to you! We're experiencing a high demand for support at the moment.
I'm really sorry for the confusion caused here.
The direct video links that we provide are not meant to expire. However, these links will redirect to expiring direct video links when accessed by a browser. For security purposes, a unique token is appended to the end of the redirect URL. Each time you click on the original direct video link, a new direct video link should be shown, with a new token.
When sharing direct links, we always recommend double-checking that the link begins with https://player.vimeo.com/external/ as opposed to https://fpdl.vimeocdn.com/ or https://gcs-vimeo.akamaized.net. When pasting a direct link into another application, you’ll want to make sure that the original direct link stays in tact. If the fpdl.vimeocdn or gcs-vimeo.akamized.net link is shared and opened in a browser after the active time has elapsed, an error message will appear. The player.vimeo/external URL will automatically transfer viewers to an active link and will never expire.
I hope this information helps! Please let me know if you have any other questions, I will be happy to help.
Sincerely,
Rachel M.
Community Support Associate
This is what I received from Vimeo on April 4 but I haven't had the chance to try it yet. Has anyone heard if this works?
Megan D (Vimeo Support) |
Thank you for reaching out and apologies for the delay in our response. We’ve experienced a high increase in support emails recently and we’re working hard to reply as soon as possible!
The error you're seeing is due to the links you're currently inputting. Please note that you'll need to use the direct/third party links instead. You can read more on this here: https://help.vimeo.com/hc/en-us/articles/224823567-Direct-links
If you're still encountering issues after following these steps, please let us know along with a screenshot of the error that's occurring and we'll be happy to assist you further. Thank you for your help!
Sincerely,
Megan D