Feed Suddenly went down
My channel has been up and running for over a year. It auto ingested at 4:21PM today and everything ingested fine. It went to auto ingest again at 5:43PM and everything failed. It is saying "requi...
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It's only on new channels that I am trying to get published so that people can start using it. I have other channels that are already "published" via Roku and the channel is working just fine. And, yes, I'm using the player.vimeo.com URL provided by the Vimeo API.
It is Roku that is throwing the error on the Feed Status for the unpublished channel. My channel that is already published is throwing an error too on Feed Status, but when you load the channel it works just fine.
This is super frustrating and I have seen no response on Roku on them fixing this or some sort of workaround where I can actually publish the channel. I've got paying clients that are waiting and I can't deliver. This is super frustrating and I know Roku and Vimeo are pointing fingers at each other but it would be nice if Roku would come up with work around to let the feed status show OK so we could publish the channel. As I have stated, my other channel throws errors but since its published I can go to the app and watch the videos hosted by Vimeo just fine.
Please help Roku because we aren't getting anywhere with Vimeo.
Anyone had any luck?
I just received this message:
Hello,
Vimeo believes to have found the issue to the Direct Publisher feed error issues. In fact, we're already seeing many feeds successfully ingesting for previously-published channels. Feel free to check on-device and in the Developer Dashboard (under Feed Status) to see if your content is appearing successfully.
We will update you once Vimeo has officially confirmed the fix on their end. We hope to do so in the next day or two.
Thank you for your continued patience as we work with Vimeo to resolve these feed errors.Best,
PamNothing...same problem and no further contact from Roku or Vimeo. My channel is still working and showing the last feed it successfully ingested but it wont ingest anything now.
Ditto, received the same message from Roku.
Same. Checked the channel, tried to update, resubmitted the feed. Still down. Hope within 1-2 days its resolved.
My feed started successfully ingesting at around 4:30am today. I added some content to my channel and it ingested successfully. But here's the unfortunate kicker... even after updating the channel and updating the version on my device, all the new content that I added will not show up on my channel, even though it successfully ingested.
