Feed Suddenly went down
My channel has been up and running for over a year. It auto ingested at 4:21PM today and everything ingested fine. It went to auto ingest again at 5:43PM and everything failed. It is saying "requi...
Forum Discussion
I sent a support request first thing this morning. Hopefully it can be resolved.
Thanks for posting this. I was just on mine a day or two ago & all was fine. Another channel seems to work, although oddly in the developer portal that one has the errors - missing url warning, but the videos still play. Likely a 6 hour cache issue.
I send an email as well, will post back if I hear anything. Hopefully we hear something before the weekend.
I'll say, it's getting tougher & tougher each time. I speak for alot of us when I say I mostly am in it for the challenge & intrinsic motivation anymore ("Doing It"), rather than any real money. The constant bugs, uninformed blackouts, errors due to backend platform updates, they just always seem so ill timed. I hope it isn't an issue between Vimeo & Roku (I doubt it as Vimeo seems to offer json feeds for Roku DP), as I'm not sure I can re-upload to a new host & re-code everything. Just overwhelming to redo but we'll see. Hopefully just a glitch that's fixed easy peasy.
HalGatewoodYour Json feed file has some problems.
- Your release date does not reflect the Json spec (YYYY-MM-DD).
- You've incorrectly formatted the Credit object. It's actually an array.
Good catches! Thanks!!
Sorry, forgot to post my feed url... it is http://www.votvnetwork.club/wp-json/tv/roku/
Wish I could use it, but I'm in a Mac.
I just noticed that the only videos that are still showing on my channel are pointing to Amazon AWS. The ones pointing to Vimeo are all down (HLS or MP4).
When testing through the Stream/RAF Tester Tool, they work fine.
Has anyone had any luck?
I'm trying to publish a new channel that hosts their videos on Vimeo and they are not working either. I have other channels that are already published using the same JSON file using Vimeo hosted videos and it is working fine.
My theory is that Vimeo is doing a redirect on the URL and that is causing Roku feed checked to think that the video doesn't exist when it actually is there. I wished the validation wasn't so strict.
Somebody please help with this.... stuck in the water and cannot publish channels.
avodahsoftware I am same boat. I got this back from them
'Thank you for getting back in touch! I'm really sorry for the delay in getting back to you! We're experiencing a high demand for support at the moment.
I'm really sorry for the confusion caused here.
The direct video links that we provide are not meant to expire. However, these links will redirect to expiring direct video links when accessed by a browser. For security purposes, a unique token is appended to the end of the redirect URL. Each time you click on the original direct video link, a new direct video link should be shown, with a new token.
When sharing direct links, we always recommend double-checking that the link begins with https://player.vimeo.com/external/ as opposed to https://fpdl.vimeocdn.com/ or https://gcs-vimeo.akamaized.net. When pasting a direct link into another application, you’ll want to make sure that the original direct link stays in tact. If the fpdl.vimeocdn or gcs-vimeo.akamized.net link is shared and opened in a browser after the active time has elapsed, an error message will appear. The player.vimeo/external URL will automatically transfer viewers to an active link and will never expire.
I hope this information helps! Please let me know if you have any other questions, I will be happy to help.Sincerely,
Rachel M.
Community Support Associate
