Forum Discussion

abhishek's avatar
abhishek
Channel Surfer
7 years ago

Error codes meaning in Video Node

AS per the documentation https://sdkdocs.roku.com/display/sdkdoc/Video, whenever player is not able to play any stream it returns the errorCode and msg. 

But this error message doesn't seems to have any meaningful message. Where can I find the meaningful message for the error codes - 

For one hls stream I am getting the 

errorCode = -3
errorMsg = ignored


How can I figure out what is wrong with the stream on Roku. 

Stream works perfectly fine on all browsers, mobile devices and even on other IPTV devices.
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2 Replies

  • RokuKC's avatar
    RokuKC
    Roku Employee
    7 years ago
    "abhishek" wrote:
    AS per the documentation https://sdkdocs.roku.com/display/sdkdoc/Video, whenever player is not able to play any stream it returns the errorCode and msg. 

    ...

    errorCode = -3
    errorMsg = ignored



    https://sdkdocs.roku.com/display/sdkdoc ... layerEvent isRequestFailed() documents some error codes, which I assume are the same here.
    That doesn't seem particularly helpful, as -3 is "Unknown error", as opposed to network error, media error, or DRM error.  

    If you can provide a sample URL to a media file that doesn't play, perhaps someone could tell more.
  • abhishek's avatar
    abhishek
    Channel Surfer
    7 years ago
    "RokuKC" wrote:
    "abhishek" wrote:
    AS per the documentation https://sdkdocs.roku.com/display/sdkdoc/Video, whenever player is not able to play any stream it returns the errorCode and msg. 

    ...

    errorCode = -3
    errorMsg = ignored



    https://sdkdocs.roku.com/display/sdkdoc ... layerEvent isRequestFailed() documents some error codes, which I assume are the same here.
    That doesn't seem particularly helpful, as -3 is "Unknown error", as opposed to network error, media error, or DRM error.  

    If you can provide a sample URL to a media file that doesn't play, perhaps someone could tell more.

    I have already shared the details on partnersuccess@roku.com, as I can not share the URL publically on the forum.