Does it really take 3 months for ROKU support to help you?
Does anyone knows a better roku developer support email that you can get help from them in several days not months?
Forum Discussion
It can take a few days before Partner Success to give their summary response and if you're trying to carry on a conversation with the person, forget about it. To catch their attention maybe use extreme measures like putting ALL CAPS in the subject line along with *** marks, etc. Summarize your problem then give full details in one message. You want the worker to take what you've provided and be able to do something with that in one response. If you're leaving a message like "I need help with my channel feed" but include nothing else, you can expect any delays to totally your fault. Help them out a bit.
