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balbant's avatar
balbant
Streaming Star
6 years ago
Solved

Developer id of submitted package does not match developer id of previously submitted package

Hi, During resubmit channel, then I received an error message "Developer id of submitted package does not match developer id of previously submitted package". How can resolve this error? Please suggest.

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Roku Developer Program
  • g-se's avatar
    g-se
    6 years ago

    You should still be able to submit the channel, even with the error.

    I had that issue a while back, contacted support, and they said that the submission would still go through. That was in September 2019. Be sure to save your credentials this time though.

10 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    6 years ago

    I think that happens when you package with a device that has been rekeyed to a different developer ID/password.  You need to rekey your device using an old package and the appropriate password.  If you didn't save an old package you can always download it from the developer portal.  If you didn't save the password you used previously then I think it's a lost cause.  You'll have to contact partnersuccess@roku.com and ask for help.

     

    -JT

  • g-se's avatar
    g-se
    Streaming Star
    6 years ago

    You should still be able to submit the channel, even with the error.

    I had that issue a while back, contacted support, and they said that the submission would still go through. That was in September 2019. Be sure to save your credentials this time though.

    • balbant's avatar
      balbant
      Streaming Star
      6 years ago
      Yes, Submitted the pkg even this issue and contact with the partnersuccess@roku.com, they by pass this issue for this submission and published the channel. Thank you.
      • chaklasiyanikun's avatar
        chaklasiyanikun
        Roku Guru
        5 years ago

        I've received the same error from Roku.

        "errors": {

        "channelStore": [

        "Developer id of submitted package does not match developer id of previously submitted package. [Cert Requirements: 4.1]."

        }

        I'm not clear about this error. Because I added package first time and My first version with the developer SDK. Previously My channel Published with Direct Publisher. 

        In which cases? I will receive this "channelStore" error?

        1. I do changes in my channel and every time I create a package using "genkey" command before publishing. I tried with the same dev id But It's giving an error java.io.IOException Unabled to installed. Every time required to generates a package with a different developer Id. right? 
        2. The first time I click the analysis button with one package and again I upload a second package and click analysis.

        I check in the Application packager. It's shows like below.

        Currently Packaged Application:

        Application is not yet packaged

        I tried with "rekey". But, I forget the password my old password. Does anyone know How to solve this issue?

    • sandeepthakur's avatar
      sandeepthakur
      Binge Watcher
      5 years ago

      I am also getting same error. I don't have old developer id and password which was used for packaging. Can some one help me to resolve this error.

      Many Thanks

      • chaklasiyanikun's avatar
        chaklasiyanikun
        Roku Guru
        5 years ago

        Here the answer is available. But it's too old. Currently, Roku does not store dev id and password anywhere. And Rekey is the only option when you forgot only your old id. And the old password is Available. So, only a single option is: you created a package with a new dev id and password. Make sure the new one has kept it with you and contact to partner's success. Please Ask Roku to manually publish your channel. and provide your channel information to Roku. One another thing, your all users old registry will be destroyed after a published channel with a new id and password.