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vishalpatil's avatar
vishalpatil
Visitor
8 years ago

Crash issue - Roku Express Model 3700x (Littlefield)

Hi All,

We have developed one Roku game channel, it is working fine on all Roku Model except Roku Express Model 3700x (Littlefield).
During the gameplay, the game gets a freeze and reboots the system after some time.
We tried to debug the channel using telnet but it didn't get any error log or crash log.

Please, can you suggest any solution for it?
Roku Developer Program

2 Replies

  • neptor's avatar
    neptor
    Visitor
    8 years ago
    we are developer a game too. work fine in roku 3, but in roku express crash in almost 5 second, if anybody know whathappen please tell us
  • NB_'s avatar
    NB_
    Roku Guru
    8 years ago
    You can try the official road by emailing partnerSuccess at roku.com

    In addition, on volunteer basis, if i find time i may take a look - PM me add-code for the channel or link to a zip with steps/conditions (player model, firmware version) to reproduce player reboot.

    neptor, your issue may be different if you experience app crash (and going back to Home menu) vs. player restart