Channels Not Updating
We recently had to change our hosting service for our videos. The location of our thumbnails stayed the same. I updated the URLs in the json file and now our 2 channels are acting weird. I have mad...
Forum Discussion
Don't assume you have no errors if you are using a Json lint program to validate your feed file. They don't catch all errors. Additionally, have a look at Possible Resolution for strange DP channel errors for something to try. There have been many posts from other channel developers reporting strange errors on DP channels. Roku recently updated the firmware related to DP channels as a fix to some of these problems.
Lastly, if all else fails, consider posting your feed file for others to have a look at any potential problems.
shortFormVideos JSON has 2 videos but only displays 1 on ROKU channel. I posted the JSON file below.
{
"providerName": "XXXXXX",
"language": "en-us",
"lastUpdated": "2020-01-28T18:12:32.125Z",
"shortFormVideos":
[{
"id": "100001",
"title": "Video 1",
"shortDescription": "2 Video Test 1 Max 200 characters",
"longDescription": "Test Long description (<500 characters) of my video",
"thumbnail": "https://amazonaws.com/image1.jpg",
"genres": ["comedy"],
"tags": ["comedy"],
"releaseDate": "2020-01-28",
"content":
{
"dateAdded": "2020-01-28",
"captions": [],
"duration": 600,
"videos":
[{
"url": "https://amazonaws.com/movie.mp4",
"quality": "HD",
"videoType": "MP4",
"bitrate": 1000
}]
},
"id": "100002",
"title": "Video 2",
"shortDescription": "2 Video Test 2 Max 200 characters",
"longDescription": "Test Long description (<500 characters) of my video",
"thumbnail": "https://amazonaws.com/image1.jpg",
"genres": ["comedy"],
"tags": ["comedy"],
"releaseDate": "2020-01-28",
"content":
{
"dateAdded": "2020-01-29",
"captions": [],
"duration": 240,
"videos":
[{
"url": "https://amazonaws.com/LQ.mp4",
"quality": "HD",
"videoType": "MP4",
"bitrate": 1000
}]
}
}]
}
rfm1963Please post a separate question so that the original poster can receive an appropriate response. If need be, please refer to this post in your question.
