Channel submission/update issue
alright -- maybe it's due to high traffic today? I don't know. When I go to add a new public channel, I fill out the forms as usual, fill in the support info - I rechecked all graphics sizes in the channel and on the submission page, and I upload the pkg.
It says the package was uploaded successfully and it gives me a code, but I don't click publish as it's beta and I don't want roku reviewing it and kicking it back to me yet as it's incomplete.
On my own personal dev account this works, I can 'add channel' with the code, it downloads the roku box, and runs fine.
On the company dev account, it keeps saying the channel code is not a valid channel and it won't load it. Or if I'm replacing a package, it loads the previously available package rather than the one I just uploaded.
Can anyone there take a look at our company account and see if it can be fixed please?
It says the package was uploaded successfully and it gives me a code, but I don't click publish as it's beta and I don't want roku reviewing it and kicking it back to me yet as it's incomplete.
On my own personal dev account this works, I can 'add channel' with the code, it downloads the roku box, and runs fine.
On the company dev account, it keeps saying the channel code is not a valid channel and it won't load it. Or if I'm replacing a package, it loads the previously available package rather than the one I just uploaded.
Can anyone there take a look at our company account and see if it can be fixed please?
