Forum Discussion

tkowbc's avatar
tkowbc
Channel Surfer
6 years ago

channel published yesterday but I cannot view any of the 11 videos included in the feed.

Channel TKO WBC, direct publishing account with video feed. Channel was published yesterday and I can see that 11 videos we're ingested successfully yesterday and today. However when I pull up the channel there aren't any videos displayed.

8 Replies

  • Are you using 'tags'?  And  did you include those tags into the respective Categories section of the Dashboard?  (Its in the submission process with Branding, Feed url, Monetization etc)

    • tkowbc's avatar
      tkowbc
      Channel Surfer

      No, I did select "Sports" as the category in vimeo and again in roku but I didn't add any tags. Would that prevent the videos from displaying on our channel?

      • tkowbc's avatar
        tkowbc
        Channel Surfer

        So I went through all the channel attributes that are added when creating or updating and there is no option for tags, only categories. I did see that I had English and Spanish selected for language and in vimeo only English was selected. So I removed Spanish and left only English and updated. 

        Any you could check channel on your roku would be greatly appreciated. TKO WBC