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mbenedict261's avatar
mbenedict261
Channel Surfer
2 years ago
Solved

Channel just began throwing error: Couldn't use specified SSL cipher response code (0)

My channel has been up and running ever since the sunsetting of Direct Publisher. Without warning, when someone clicks the "Play" button, they get the following error:

error:bad:transfer error: couldn't use specified SSL cipher response code:(0):extra:etype:buffer

Any ideas? I'm trying to look in this forum and google, but there isn't a lot of support for Brightscript/Roku... so it is difficult to find any answers.

Roku Developer Program
  • mbenedict261's avatar
    mbenedict261
    2 years ago

    I figured out what the issue was, just in case anyone is having the same issue. My home provider (where I do my development) is Xfinity. They recently introduced xFI Advanced Security. That was the issue. I turned it off on my account and I no longer get that message.

    I'm going to contact them to add an exception for my cloud host so I can turn that security back on, but still be able to access my videos.

     

8 Replies

  • RokuBen's avatar
    RokuBen
    Community Moderator
    2 years ago

    Did something change in the webserver configuration for the site you're loading content from?  This is the CURLE_SSL_CIPHER code from libcurl that can't negotiate a SSL connection to start downloading data associated with the video.

    • mbenedict261's avatar
      mbenedict261
      Channel Surfer
      2 years ago

      Ah... I don't think so, but it's a good place to start looking. Thanks a ton for your response.

    • mbenedict261's avatar
      mbenedict261
      Channel Surfer
      2 years ago

      Everything I can find in the documentation, installing and using the SSL Certificate, all relates to getting the feed. I can't find anything on this error, or what I have to do that will have any effect on this error. I put in a message to the video host, but I'm not optimistic lol

      • mbenedict261's avatar
        mbenedict261
        Channel Surfer
        2 years ago

        I figured out what the issue was, just in case anyone is having the same issue. My home provider (where I do my development) is Xfinity. They recently introduced xFI Advanced Security. That was the issue. I turned it off on my account and I no longer get that message.

        I'm going to contact them to add an exception for my cloud host so I can turn that security back on, but still be able to access my videos.