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econify-phil's avatar
econify-phil
Reel Rookie
2 years ago

Channel Behaviour Analysis fails but scripts work on Roku Remote Tool

I'm trying to submit my channel but the channel behaviour analysis is failing on all the tests that use deep linking (3, 4, 5 & 6). The failure screenshots uploaded for those tests show my channel launched to the home screen. 
When I download the failing RASP scripts and run them locally in the Roku Remote Tool app, the deep linking works and the scripts pass. I'm baffled as to why they work locally but fail on the channel behaviour analysis? Has anyone idea why they'd be failing in one place but not another?

Thanks!

Roku Developer Program

4 Replies

  • tvdevchick's avatar
    tvdevchick
    Newbie
    2 years ago

    I am having the same problem as well.  I was using the "try new experience" and that system errored out saying there was an error on their end and to try later.  I downloaded the scripts an tested them in the tool and they passed.  Then I tried using the old experience but still got all errors.  I reached out to support.  It is possible that our issue is related to the new platform updates, but I'll know once I get a response.

    • econify-phil's avatar
      econify-phil
      Reel Rookie
      2 years ago

      FYI everyone I fixed this by using some different content for the deep linking. I'm in the UK and had a suspicion that the automated tests may be run in the US so there was a chance the content I was using wouldn't be available in the US. Changed the content to one I knew was available in the US and it passed. 

      • tvdevchick's avatar
        tvdevchick
        Newbie
        2 years ago

        This is great to hear.  I am in the US and my content is as well but I still get the same error. I selected all countries.  So now I am wondering if that has anything to do with it as well?