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oa24153's avatar
oa24153
Binge Watcher
5 years ago
Solved

Certification testing: Channel Deep Linking Basic

I'm getting this error on publishing a channel for certification testing, i have introduction page on the start of the app. My app is rejected how do i resolve this issue?   Message: While watchi...
Roku Developer Program
  • RokuTomC's avatar
    RokuTomC
    5 years ago

    Our automated Certification Testing tool is not yet equipped to run deep linking or content playback performance tests on a channel that has an intermediary introduction screen such as the one you're describing here. 

    Our Partner Success team is aware of this shortcoming and is available to grant exemptions to these testing requirements on a case-by-case basis. Please go ahead and contact them via our web contact form, and they'll help launch your channel — https://developer.roku.com/contact

    Note that we are constantly improving our certification automation tooling, and may introduce updates in the future that enable testing on a channel like yours from within the Developer Dashboard in the future.

AbhiK's avatar
AbhiK
Streaming Star
4 years ago

Hi RokuTomC 

I am facing the same issue while publishing one of my public channel. I have an intermediary login screen in the application.

So, does this still persist and do I need to contact Partner Success team to publish my channel?
Please let me know the same so that I can procced further with publishing my channel.

Thanks.

developer_uj24's avatar
developer_uj24
Binge Watcher
4 years ago

Please follow RokuJonathan's comments carefully. 

  • chaklasiyanikun's avatar
    chaklasiyanikun
    Roku Guru
    4 years ago

    Facing the Same Issue with the Channel Deep Linking Basic, Channel Content Play Performance at Channel Behaviour Analisis : 

    I refer to this example and implemented deep Linking successfully for My Channel. and I tested deep linking parameters using the Deep Linking tool on My PC. It's working as expected and the content is also playing fine and Focus is also maintained.

    In My App Implemented Login Functionality. But, Without Login Deep Linking content is able to play. I thought maybe it's an issue with the Device at Channel Behaviour Analisis. So, I performed Channel Behaviour Analisis with 4 different Devices. But, Still Facing this issue.

    I sent mail to Roku partner success 2 days before. But didn't respond yet. blackout periods are coming. Can Anyone Please guide me? how to resolve this issue?

    • chaklasiyanikun's avatar
      chaklasiyanikun
      Roku Guru
      4 years ago

      Today I worked very deep on this issue. In Channel Behavior Analysis Message, It's Shows "Unable to get valid XML layout". I attached the Screenshot.

      I used PosterGrid Node and Performed the DeepLinking. In my XML item content id and ContentType available. and the same value I passed in DeepLinking. at Local I used Amarillo Devices and Test Deep Linking Parameter. Can Anyone Please guide me??