Forum Discussion

JMancuso's avatar
JMancuso
Reel Rookie
6 years ago

Can't add a category

I am trying to create a channel and I am stuck at the add a category page. I need to add a custom category, but it will not allow me to. I keep getting "An error was encountered with the form. Please correct the highlighted fields." and there are no highlighted fields. I can't get beyond this step. Please help!

11 Replies

  • Do you have any code you can share? Hard to give advice without knowing what kind of contentNode you are using...ie MarkupGrid, LabelList etc..

    • JMancuso's avatar
      JMancuso
      Reel Rookie

      I am just trying to add a category through the Roku Developer UI. It asks you to enter a category, so I do and then it just doesn't save it. This is at the top of the page..

      Categories

      Please define your channels categories. You may add up to 15 categories for your channel. Get more information on categories.
       
      When I click on categories it goes to a page that says "Document not found"
       
      Nothing within this categories page works, so I can not get beyond this point. 
  • I am having the same issue. Did you figure it out? Seems like its a bug in Roku. It wont let me type any category. 

      • Videoopp's avatar
        Videoopp
        Binge Watcher

        The tags from my Vimeo feed show up as options in the "Based on Tags" option, but Roku will not accept any of the tags from my feed.  Very frustrating!

  • RokuJonathanD's avatar
    RokuJonathanD
    Community Moderator

    Hi JMancuso 

    To help you out, I think we need two things:

    1. Your content feed URL.
    2. A screenshot with the error message so I can exactly see where the error is occurring. 

    If you can provide those, I should be able to help you. Our Roku Developer's Channel is built with RDP and uses custom categories defined in the dashboard.