Forum Discussion

Alesakndr's avatar
Alesakndr
Channel Surfer
3 years ago

Bug with adding beta channel on Roku portal

Hello Roku Support

Could you help with resolving the issue in the Roku portal?

I upload the channel like a debug channel.

But I can't install it on any device.

When I try to install it through a link or code the error happens on the Roku portal page and the application will not add to my account.

Could you help me with this issue?

The link that I use for installation build: https://my.roku.com/account/add?channel=LXPCNJJ

 

  • legalevo's avatar
    legalevo
    Binge Watcher

    it seems you completed the check lists of beta version but not published the beta version.

    hopefully, it works once published the beta version then try to add channel.

    • Alesakndr's avatar
      Alesakndr
      Channel Surfer

      Thanks, Legalevo

      You are right.

      It had to press "Submit to publish". It was not obvious to me.

  • renojim's avatar
    renojim
    Community Streaming Expert

    I see the same thing with that code.  I tried one of my own and it worked.