Forum Discussion

kelvis2000's avatar
kelvis2000
Visitor
10 years ago

Amazon S3 Permission problem

Just about all my videos on S3 are accessible and this is out of about 30 videos,
there is some type of a permissions problem... No Such Key?
This is with the two videos listed below.
When I view the permissions for these videos they are set to public
and other mp4's in this folder work.

http://guitar.objects.cdn.dream.io/640SD/NickleDime.mp4

http://ds1g3wm5vt4h6.cloudfront.net/640HD/MoveFred.mp4

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>640HD/MoveFred.mp4</Key>
<RequestId>B89ADDDF0790883B</RequestId>
<HostId>
ksvHxARXhFTSWyVLRQRFVgRqwxNMtJzkzZ1qL3YHI83KSke4NNys3MyYDl/ELrI9cVo+NbtGoPk=
</HostId>
</Error>


Thanks
Kevin
Roku Developer Program

6 Replies

  • NewManLiving's avatar
    NewManLiving
    Visitor
    10 years ago
    This is usually an s3 version of file not found. Bring up your files in the AWS console and copy the path exactly as you see it
    I'm not sure if s3 browser works on Mac but the generic version is free and the upgrade is about 40 dollars. For me it is the best and easiest to use of the s3 tools
  • kelvis2000's avatar
    kelvis2000
    Visitor
    10 years ago
    Thanks again NewManLiving!
    The link works but its not a cloud link,
    I went into the S3 bucket and
    selected the video then choose properties.
    Kevin
    Bucket: mastersdbg
    Folder: 640SD
    Name: NickelDime.mp4
    Link:
    https://s3.amazonaws.com/mastersdbg/640 ... elDime.mp4
    Size: 171874230
    Last Modified: Thu May 14 17:49:01 GMT-400 2015
    Owner: abluesman
    ETag: 4b0fe9f1b94737523d1f5714634b95d6
    Expiry Date: None
    Expiration Rule: N/A

    Another question, Are these settings correctly set?

    Storage Class:-Standard -Reduced Redundancy
    Server Side Encryption: -None --AES-256

    Thanks

    Kevin
  • destruk's avatar
    destruk
    Streaming Star
    10 years ago
    If the file url is correct, the issue would be ACL. If you're in cloudberry explorer, right-click the file and make sure the read/write ACL is allowed for the users you want to be able to access the file.
    I believe the 'cloudfront' link has its own user type permissions you need to enable to retrieve it through cloudfront.
  • destruk's avatar
    destruk
    Streaming Star
    10 years ago
    I don't know why it posted this twice - see response below.
  • destruk's avatar
    destruk
    Streaming Star
    10 years ago
    Taking a line from sherlock holmes - Once you eliminate the impossible, whatever remains, no matter how improbable, must be the truth.
    Maybe check your cloudfront protection options to see if you need a signed url. Since the standard S3 link works, and the cloudfront link doesn't - it's your cloudfront that is the problem.