Forum Discussion

hotwebideas's avatar
hotwebideas
Channel Surfer
9 years ago

All of a sudden: The feed format is invalid. We are unable to parse it.

Roku Support, what is going on? I used to publish my channels with the SDK which worked well, but ever since I switched to Direct Publisher, I seem to have more problems than ever and I am thinking of going back to the SDK.

Now, all of a sudden, two of channels' Feed Status page show The feed format is invalid. We are unable to parse it.  

I use the JSON feed. It parsed fine before this, so did anything change?
Roku Direct Publisher
  • attilascreative's avatar
    attilascreative
    Visitor
    9 years ago
    I don't know if this applies or helps. Did you make any updates to your Json file? I host mine on AWS, and I found that I too would get that error if I just uploaded and replaced the file. I literally delete my JSON file, immediately upload my updated file (same name) and then change permissions to worldwide.
  • hotwebideas's avatar
    hotwebideas
    Channel Surfer
    9 years ago
    "attilascreative" wrote:
    "attilascreative" wrote:
    I don't know if this applies or helps. Did you make any updates to your Json file? I host mine on AWS, and I found that I too would get that error if I just uploaded and replaced the file. I literally delete my JSON file, immediately upload my updated file (same name) and then change permissions to worldwide.


    Thanks, @attilascreative, but I found the issue and it is solved, thankfully. The cause was that I recently added a SSL certificate to my domain name, so now I had to convert all of the http to https in my JSON feed and everything worked well. 
    I actually did try your suggestion of using AWS, but not changing the http to https had the same issue  :twisted: Thanks for your help 😉