Forum Discussion

Binge Watcher

2 years ago

Wireless Speakers Keep Dropping

[ Spoiler ]

Retired Moderator

2 years ago

Thanks for your first post here in the Roku Community!

We appreciate you for sharing your report about this issue you're experiencing. We'd like to help.

Could you tell us when you started seeing this behavior occur? Have you tried any troubleshooting and what didn't work?

Let us know more about this so that we can further assist you.

Thanks,

Rey

WaterDR
Binge Watcher
2 years ago
Started happening right away with the wireless bass. And then I added rear Roku speakers too.
it happens every time I turn on the TV. I get messages showing speakers are dropping and connecting over and over again. They speakers are not far from the TV which is where the roku streaming bar is located.
what I have found that seems to work is unplugging all wireless speakers and then plugging back in again.
but that doesn't seem right. Any ideas?
- RokuERey
  Retired Moderator
  2 years ago
  WaterDR,
  
  Thanks for your prompt response.
  
  Have you received some updates that might be related to this behavior? Also, if you can still replicate this could you share with us a screenshot of the error message you're seeing?
  
  Please keep us posted.
  
  Thanks,
  
  Rey
  - WaterDR
    Binge Watcher
    2 years ago