Forum Discussion

Shelbi's avatar
Shelbi
Newbie
2 years ago
Solved

Wireless headphones and tv speakers at same time

I need to listen to the Roku tv and wireless headphones at the same time. 

Audio Bluetooth
Audio Setup
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 years ago

    Welcome, Shelbi!

    Thanks for sharing it here in the Roku Community!

    We understand you wanted to use the wireless headphones and TV speakers simultaneously. 

    Please note that when you switch to Headphones mode on your TV, the built-in speakers will automatically turn off. This means that all audio will exclusively be routed through the headphones, allowing for a private listening experience without any sound coming from the TV itself.

    For more information about this, visit this support article: How to use Bluetooth headphones for Headphone Mode on your Roku streaming device.

    Please let us know if you need more help.

    All the best,
    Emman

  • RokuTakashi's avatar
    RokuTakashi
    11 months ago

    Hi, mparks48 

    Thanks for posting, and welcome to the Roku Community.

    We understand your inquiry regarding the audio set-up of the Roku TV and the Wireless Headphones, specifically allowing the TV's built-in speakers while the Headphones mode is active.

    As advised by @RokuEmmanuel-D, the TV speakers will be disabled when the Headphone mode is active while using Wireless Headphones.

    We hope for your understanding regarding this matter.

    Let us know if you have further concerns or inquiries. We're here to help.

    Best wishes,
    Kash

8 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 years ago

    Welcome, Shelbi!

    Thanks for sharing it here in the Roku Community!

    We understand you wanted to use the wireless headphones and TV speakers simultaneously. 

    Please note that when you switch to Headphones mode on your TV, the built-in speakers will automatically turn off. This means that all audio will exclusively be routed through the headphones, allowing for a private listening experience without any sound coming from the TV itself.

    For more information about this, visit this support article: How to use Bluetooth headphones for Headphone Mode on your Roku streaming device.

    Please let us know if you need more help.

    All the best,
    Emman

    • mparks48's avatar
      mparks48
      Newbie
      11 months ago

      I have the same issue. The wireless headset is need for a person with a hearing handicap however the rest of the family would like to be able to watch the TV at the same time. Is there any way around having the tv speakers turn off. This would be a good option to add. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        11 months ago

        Hi, mparks48 

        Thanks for posting, and welcome to the Roku Community.

        We understand your inquiry regarding the audio set-up of the Roku TV and the Wireless Headphones, specifically allowing the TV's built-in speakers while the Headphones mode is active.

        As advised by @RokuEmmanuel-D, the TV speakers will be disabled when the Headphone mode is active while using Wireless Headphones.

        We hope for your understanding regarding this matter.

        Let us know if you have further concerns or inquiries. We're here to help.

        Best wishes,
        Kash

    • ldurham111's avatar
      ldurham111
      Newbie
      4 months ago

      Please add the option to use both the built in speakers and headphones. I have hearing loss and 6 Roku TVs. This would be so helpful. 

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator
        4 months ago

        Hey there! ldurham111​ 

        We appreciate your input and value your feedback, which helps us improve Roku streaming devices and Speakers. We'll forward this to our team, for your convenience and satisfaction are top priorities. You may visit the RokuBlog for future reference.

        Thanks,
        Roku Community Team

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